Delivering custom technology solutions for business
We design & build software and data solutions with AI for your specific business needs. Find out how we can enable your workplace and your team incorporating AI into your operations.
Services
OnlineHQ provides a range of services to help your business overcome technology challenges - especially the complex ones that exceed the capabilities or expertise of your existing IT team. We start every project with a discovery phase to get to know your business and not only understand the problem but understand the context on where it sits within your business.
Software Development
We build software solutions for businesses seeking more efficient and effective ways to run operations. We understand business processes and have experience delivering projects in complex environments, so we take the time to learn what you do, why you do it, and where technology can make a meaningful impact on your day-to-day work.
Our Philosophy
We believe software should make life easier, not harder. By focusing on clear communication and collaboration, we ensure every project stays on track and meets your real-world needs. We also emphasize user experience and design scalable solutions, so your software keeps delivering value as your business grows.
How AI Can Help
We can incorporate AI features into your applications, allowing teams to interact with tools that streamline tasks and check or validate work. From automating routine processes to spotting potential errors, AI helps your business move faster and with fewer hiccups, so you can focus on growth instead of manual work.
Key Problems We Solve
Are core business operations stuck in Excel, or SaaS based offerings just don't do what you're looking for. Mybe you’ve outgrown a legacy system or want better visibility for your clients. We specialise in these scenarios, delivering software that grows with your business and can adapt as your business evolves.
Data Services
Struggling with siloed systems, unreliable data, or time consuming manual tasks wrangling data in Excel? Unable to make timely decisions based on access to your data? We help organisations with reporting and analytics platforms, system integrations, data migrations and metadata management.
Eliminate Siloes and Manual Wrangling
Disconnected databases and outdated reporting often lead to duplicated work and inaccuracies. We unify your systems so information is accessible and consistent for every team. By automating repetitive tasks, you free staff to focus on high-value projects—no more getting bogged down in tedious data cleanup.
Establish a Single Source of Truth
Lack of data governance and poor quality can erode trust in your numbers. We enforce clear standards and processes to create one reliable source for all reporting needs. With a solid foundation in place, you gain confidence to act quickly while keeping operations transparent, secure, and compliant.
Unlock AI and Cloud Advantages
Whether moving to the cloud or exploring AI-powered insights, we guide you step by step. Cloud architecture delivers scalable performance and real-time access, while AI helps you spot trends and validate critical data. The result? Timely, data-driven decisions that drive your organization forward.
Strategy & Consulting
Not sure how to navigate the fast-paced, often overwhelming world of technology? Our Strategy & Consulting services focus on bridging that gap for businesses, helping you stay ahead with a clear, actionable roadmap. We work closely with you to define a plan that creates real, lasting value.
Technology Strategy & Architecture
We begin by mapping out how technology can best support your business goals. This includes creating a tailored technology strategy, shaping solution and cloud architecture, and ensuring each piece is aligned with your long-term vision. The result? Practical, scalable steps you can act on with confidence.
Discovery & Advisory
During discovery, we dive into your current processes, challenges, and opportunities. Our advisory services then provide clear guidance, whether you need data and engineering planning or simply a sounding board for new ideas. We translate tech jargon into plain language, making decisions easier every step of the way.
Virtual CTO & Ongoing Support
If you need expert leadership without a full-time hire, our Virtual CTO service can guide your teams on strategy and execution. This includes staying current with evolving tech trends, refining your roadmap, and ensuring every solution keeps delivering value as your business grows.
About Me
Hi, I'm Dale Godfredson
I live on the Mid North Coast and am passionate about helping regional businesses make the most of their technology. If you’re feeling overwhelmed by out-of-date systems, spreadsheets running your operations, or struggling to keep up with the latest software and technology trends, I’d love to help. I believe technology shouldn't be a hurdle, it should be a tool that makes life for your staff easier and enhances your organisation.
Over the years, I’ve guided teams through all sorts of tech challenges, from designing custom software solutions to mapping out strategic cloud transitions. My approach is simple: I take the time to understand your unique needs, explain the options in plain language, and offer solutions that are both effective and future-proof. It’s not about throwing every acronym at you; it’s about practical improvements to enhance your ability to deliver on your mission and your customers.
I thrive on overcoming business and technology challenges, working on systems that align with your business. If you’re on the Mid North Coast (or anywhere else, really) and you’re ready to bring your business into the digital age - without the tech-speak - I’m just a conversation away.